This Privacy Policy explains how JULY LEGENDS and Underground (UG), a JULY-affiliated service (collectively, “JULY,” “we,” “us,” or “our”), collect, use, store, and share information when you purchase access to or use our services, communities, digital content, and related features (collectively, the “Service”).
By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including:
- Your name or display name;
- Email address;
- Discord username, user ID, or other platform account information;
- Information you provide when contacting us for support;
- Communications you send to us;
- Purchase and transaction information; and
- Information submitted in connection with a dispute, refund request, or account issue.
Payments are processed through third-party payment providers such as Stripe. We generally do not directly receive or store your full credit or debit card number. Payment providers may provide us with transaction-related information such as payment status, transaction identifiers, payment amount, billing information, and limited payment-method details.
2. Information Collected Through Use of the Service
When you access or use the Service, we may collect or maintain information such as:
- Account and membership status;
- Dates and times access was granted;
- Access and activity records;
- Login or account-related information;
- Transaction records;
- Records showing delivery of purchased access;
- Platform or Discord account identifiers;
- Technical information reasonably necessary to operate or protect the Service;
- Reports or records relating to suspected violations of our Terms; and
- Identifying markers associated with protected member-only content, where applicable.
We may use this information to administer access, maintain security, investigate suspected unauthorized redistribution, and establish that purchased digital access was delivered.
3. How We Use Information
We may use collected information to:
- Provide and manage access to JULY LEGENDS and Underground (UG);
- Verify purchases and grant access to the appropriate Access Period;
- Process and maintain records of transactions;
- Provide customer support;
- Communicate with Members concerning purchases, access, policies, or Service changes;
- Prevent fraud, unauthorized access, account sharing, leaking, or redistribution;
- Investigate suspected violations of our Terms and Conditions;
- Respond to payment disputes, chargebacks, refund claims, or fraud reports;
- Protect our intellectual property, Service, Members, and legitimate business interests;
- Maintain records necessary for accounting, compliance, security, and dispute resolution; and
- Comply with applicable legal obligations.
4. Payment Processing
Payments may be processed by Stripe or other payment providers made available at checkout.
Payment providers process payment information under their own privacy policies and terms.
We may receive information from a payment provider concerning a transaction, including whether a payment succeeded or failed, the amount paid, transaction identifiers, limited customer or billing information, and information relating to refunds or disputes.
We do not control how Stripe or another independent payment provider processes information within its own services.
5. Discord and Other Third-Party Platforms
Certain parts of the Service may be provided through third-party platforms such as Discord.
When you use those platforms, information may also be processed by the applicable third party according to its own privacy policy and terms.
We may receive or maintain information reasonably necessary to connect your purchase with your account on those platforms, such as your username, user ID, membership status, roles, or access status.
6. Fraud, Leaking, and Security Investigations
We may use information reasonably available to us to investigate suspected fraud, unauthorized distribution, leaking, account sharing, circumvention of access controls, or other violations of our Terms.
This may include account activity, access records, timestamps, identifying markers, reports, screenshots, communications, transaction information, platform information, and other relevant technical or account records.
We do not publicly disclose confidential investigative techniques, security measures, or information concerning other Members except where disclosure is required or permitted by law.
7. Payment Disputes and Chargebacks
If you initiate a payment dispute, chargeback, refund claim, or similar proceeding, we may provide relevant information to Stripe, another payment processor, your bank or card issuer, or another financial institution.
This may include information showing:
- The purchase and amount paid;
- Acceptance of our Terms;
- The Access Period purchased;
- The date access was provided;
- Account or platform information;
- Evidence of digital delivery;
- Relevant account activity;
- Communications with you; and
- Information concerning suspension or termination of access.
8. How We Share Information
We may share information when reasonably necessary with:
- Payment processors such as Stripe;
- Platforms used to provide the Service, such as Discord;
- Service providers that help us operate, secure, or administer the Service;
- Financial institutions involved in a transaction or dispute;
- Professional advisers where reasonably necessary; and
- Law enforcement, courts, regulators, or other authorities where required by applicable law.
We may also disclose information where reasonably necessary to prevent fraud, protect our rights or intellectual property, enforce our Terms, or protect the security of the Service.
We do not sell your personal information to third parties for monetary compensation.
9. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing and administering the Service;
- Maintaining transaction and accounting records;
- Resolving disputes and chargebacks;
- Preventing fraud and abuse;
- Enforcing our Terms;
- Protecting intellectual property; and
- Complying with legal obligations.
Some transaction, security, dispute, or enforcement records may be retained after your access to the Service has ended where reasonably necessary for these purposes.
10. Data Security
We take reasonable administrative and technical measures designed to protect information under our control.
However, no online service, communication system, or data-storage method can guarantee absolute security.
You are responsible for maintaining the confidentiality and security of your own account credentials.
11. Your Choices and Requests
Depending on applicable law and your location, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.
Some information may need to be retained despite a deletion request where reasonably necessary or legally permitted for purposes such as transaction records, fraud prevention, security, legal compliance, dispute or chargeback management, or establishing, exercising, or defending legal claims.
To make a privacy-related request, contact us using the information below.
12. Children’s Privacy
The Service is not intended to knowingly collect personal information from children where doing so would violate applicable law.
If we become aware that personal information has been collected in circumstances where parental consent or another legal requirement applies and has not been satisfied, we may take reasonable steps to delete or restrict that information as appropriate.
13. International Processing
Because we use online platforms and service providers that may operate in multiple countries, information may be processed or stored outside your country or region.
Privacy and data-protection laws in those locations may differ from those where you live.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the “Last Updated” date and provide any additional notice required by applicable law.
15. Contact
Questions or requests concerning this Privacy Policy may be directed to:
JULY
lai@seventhmonth.com
cynic@seventhmonth.com
DIVINE UNDERGROUND
yun@seventhmonth.com